AI consultant and chatbots
Catalog checks, refusal tests and human escalation, with lead delivery into your existing CRM verified at acceptance.
Typical timeline: Scoped from a written brief. A first slice on a subset of SKUs before the full catalog.
The acceptance rule is that named products, prices and stock claims must match the approved catalog source. Test missing records, stale data and unsupported questions explicitly. A failure should trigger refusal or human handoff; the design alone does not establish that every future answer will pass.
Telegram and WhatsApp are the messenger channels. Lead capture is a brief to a human, not a fake conversation that never pages anyone.
For whom
Catalogues and B2B lines where an invented SKU is worse than silence
Teams who want a messenger bot that captures a brief, not a personality
Operators who already have a CRM and will not accept a second inbox
What you get
- Grounded consultant or messenger bot bound to a real catalog
- Refusal and human escalation when the base does not contain the answer
- Lead capture into your CRM, with a named owner
How it goes
- 01
Written brief: catalog, channels (site, Telegram, WhatsApp), the questions you will not allow to be invented
- 02
Pilot on a slice of SKUs with a human fallback
- 03
Wire capture to CRM
- 04
Handover: invariants, stop switch, who reads the escalation queue
What we do not do
We do not connect a generic chat model to a public catalog and call it grounded. Unsupported products, prices and stock claims are acceptance-test failures. We do not run a second messenger brand alongside Telegram and WhatsApp.
After launch
Server, backups, a one-hour incident SLA, and planned updates can be scoped in the same brief. That is not a separate service page.